Stop sorting by frequency.
Sort by frustration.
Identify UX friction and rage-clicks automatically. nx10 empowers Enterprise SaaS teams to trigger feature flag rollbacks if a new deployment spikes user frustration globally.
The Blind Spot
The problem with APM.
If you open Sentry or Datadog right now, you will see thousands of non-fatal warnings. Engineering teams triage these backlogs using Frequency - they fix the bug that happens the most often.
Silent Disasters
Frequency is a terrible proxy for business impact. A silent background network timeout that happens 10,000 times but goes completely unnoticed by the user is harmless.
Meanwhile, a broken drop-down that only happens 500 times - but causes the user to furiously rage-click and close the app - is actively destroying your retention and NPS.
The Nx10 Solution
nx10 provides Affect-Weighted Triage. By injecting real-time emotional indices directly into your error payloads, your engineering team can completely reorganize their sprints.
Stop fixing the most frequent bugs, and start fixing the bugs that actually make your users angry.
The Ecosystem
Aligning engineering with experience.
Engineering Leads
Goal: Optimize sprint velocity and developer ROI.
Engineering resources are massive cost centers. Guarantee that your expensive developers are spending their sprint points exclusively on the technical debt that actively damages user retention.
Release Managers
Goal: Safe continuous deployment (CI/CD).
Connect the Affect Analyser's live GBI monitoring directly to LaunchDarkly. Automatically halt or roll back deployments the exact second they cause widespread human frustration, preventing revenue loss.
UX Researchers
Goal: Debug churn efficiently without violating privacy.
Stop watching hours of screen recordings. Use Kinematic Session Replay to watch a timeline graph of a user's emotional state, identifying the exact UI component that caused a massive spike in cognitive fatigue.
The Playbooks
From science to systems.
How enterprise teams utilize nx10 SDKs to protect their application stability and user experience.
Emotional Circuit Breakers
You release a new UI layout behind a feature flag to 10% of users. APM tools show zero latency spikes. But visually, the new layout buried the core "Submit" button. Users are furiously tapping the screen.
The Implementation:
Configure an aggregation rule in the Nx10 Control Plane: "If the average Frustration in cohort 'V2' exceeds Severe for more than 5 minutes..." Nx10 fires a webhook to LaunchDarkly, instantly killing the flag for the 10% group and restoring the old UI autonomously.
app.post('/nx10-webhooks', async (req, res) => {
if (req.body.eventType === 'gbi_cohort_spike') {
const cohort = req.body.payload.cohortId;
// Severe user frustration detected globally
await ldClient.toggleFeatureFlag(
cohort,
false // Kill switch
);
slack.notify("🚨 Emotional Circuit Breaker Tripped.");
}
});
func logErrorToSentry(_ error: Error) {
// Fetch current emotional snapshot
let state = Nx10.getCurrentSnapshot()
SentrySDK.configureScope { scope in
scope.setTag(value: state.category.rawValue, key: "nx10_gbi")
}
SentrySDK.capture(error: error)
}
Affect-Weighted Triage
Sort your engineering backlog by "Average Induced Frustration" rather than frequency. Fix the bugs that actually hurt the user experience.
The Implementation:
Right before your code logs a caught exception to Sentry, it fetches a snapshot of the user's active emotional state from the Nx10 SDK, attaching nx10_gbi_state as a Sentry Tag. Your QA lead can filter Sentry by: "Show me all errors where the tag equals SevereFrustration".
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Get your API keys and deploy emotional analytics today.
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